Last updated: 25-07-2026
These Terms of Service ("Terms") govern your access to and use of the products, services, and store operations of Meta POS ("we," "us," or "our"), including any purchases made at our physical location or through our online services. By visiting our store, placing an order, or otherwise transacting with us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not transact with us.
1. About Us
Meta POS is a point-of-sale software product. You can reach us using the contact details on our website.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase from us. By purchasing, you represent and warrant that you meet this requirement and that the payment information you provide is true, complete, and authorized.
3. Orders and Payment
a) Pricing. All prices are shown in the currency displayed at purchase and include applicable taxes unless stated otherwise at the point of sale. We reserve the right to correct pricing errors and to refuse or cancel any order containing an obvious error.
b) Payment. We accept the payment methods listed at the point of sale (e.g., cash, debit/credit cards, UPI, bank transfer). Payment must be completed in full at the time of purchase unless we have agreed credit terms in writing.
c) Receipts. A receipt or invoice will be provided for every transaction. Please retain it for returns, warranty claims, and tax purposes.
d) Product availability. Stock levels shown in any online listing are indicative only. If an item is unavailable, we will offer a substitute, a refund, or a back-order on terms agreed with you.
4. Returns, Refunds, and Exchanges
a) Eligibility. Items may be returned within the period stated at purchase, provided they are unused, in their original packaging, and accompanied by the original receipt. Certain items — including perishables, personal-care products, opened software, prescription medication, and items marked "final sale" — may be non-returnable.
b) Refunds. Approved refunds are processed to the original payment method. Card and UPI refunds typically take several business days to reflect in your account. Cash refunds are issued at the time of return where applicable law permits.
c) Damaged or defective items. If you receive an item that is damaged, defective, or not as described, please contact us promptly. We will repair, replace, or refund the item at no additional cost, in line with applicable consumer-protection law.
d) Statutory rights. Nothing in this section limits your rights under applicable consumer-protection laws.
5. Warranty and Liability
To the fullest extent permitted by law, Meta POS is provided "as is." We are not liable for indirect, incidental, or consequential damages arising from your use of the software or related services.
6. Acceptable Use
You agree not to misuse the software, attempt unauthorized access, or use it for unlawful purposes.
7. Intellectual Property
All software, branding, documentation, and related materials remain the property of Meta POS / MetaSoul unless otherwise stated in your license.
8. License
Your use of Meta POS is governed by the license you purchased (Regular or Extended). Unauthorized redistribution or resale is prohibited.
9. Changes
We may update these Terms from time to time. Continued use after changes means you accept the revised Terms.
10. Contact
Questions about these Terms can be sent through the contact options on the Meta POS website.